ONLINE BANKING FAQ
Learn more about using FCN’s convenient Online Banking service by reading our online banking FAQ. See how to pay bills online and so much more!
How do I log in to Online Banking for the first time?
- Go to our Online Banking login page.
- Enter the 12-digit ID assigned by the bank and click Submit.
- Enter your 4-digit default pin or password.
- Change your default password to a new 8 to 25-character password. You also have the option to rename the 12-digit user ID to a new unique ID.
- Select your personal image. In the future always verify your personal image is correct before entering your password.
How do I view my transactions?
To view your transactions, simply click on the account name link on the online banking page or in the Accounts tab drop-down menu. While viewing transaction history, you can see transactions within a date range, view check images and search for a specific transaction by date, dollar amount or check number. You can also switch to another account without leaving the transactions page.
How do I transfer funds?
- Click on Transfer Funds/Make Payment on the navigation bar.
- Select the accounts to transfer funds From and To.
- Enter the amount to be transferred, frequency, and date of transfer and then click Submit.
You can view, edit or delete a scheduled transfer by clicking on the Pending tab. You can view transfer history for the last 30 days by clicking on the History tab.
Can I stop payments from Online Banking?
Yes, you can. Stop payment fees will be automatically deducted in accordance with the terms of your account. To edit or remove a stop payment, you must contact the bank. A signed Stop Payment Form is required.
How do I use the Bill Pay feature?
Select Bill Payment to add payees, make payments, and track payments. Bill payment history is available for 18 months.
Adding Payees
You can add a payee by selecting the green +Payee button. Then you must select that you are paying a company, a person, a bank or credit union.
Making Payments
You may easily make payments to your payees by selecting the payee from your Pay To list. At that point, you may select the option to make a one-time payment or schedule it on a recurring basis.
FCN BANK LOCATIONS
Brookville
501 Main St.
P.O. Box 37
Brookville, IN 47012
ph. 765-647-4116
fax 765-647-3411
Batesville
1060 State Rd. 229 N.
P.O. Box 60
Batesville, IN 47006
ph. 812-934-9078
fax 812-933-0623
Sunman
226 N. Meridian St.
P.O. Box 460
Sunman, IN 47041
ph. 812-623-8900
fax 812-623-8903
Lawrenceburg
595 W. Eads Parkway
PO Box 4161
Lawrenceburg, IN 47025
ph. 812-537-0940
fax 812-537-3576