Press Release

Bill Pay is changing November 8th!!

Prepare for your Bill Pay upgrade on November 8th, 2017

FCN Bank is upgrading Bill Pay on November 8th to make paying bills better, easier and more convenient than ever, giving you more freedom to enjoy life.

This upgrade should not disrupt your service. In fact, we’re making the entire upgrade as simple and seamless as possible for you. The Bill Pay system will go offline on Monday, November 6, 2017 to be enhanced.  No new payments can be made until it comes back up on Wednesday, November 8, 2017. All scheduled payments will continue to be made behind the scenes during this time frame.

Here’s what you can expect when your Bill Pay upgrades on November 8th:

  • You may be prompted to answer a challenge phrase the first time you log in to your upgraded Bill Pay account.
  • All of your payees and any scheduled payments will automatically carry over to the new system.
  • If you need to add a new payee, just select the “Add a Payee” button at the top of your dashboard. For more information about adding payees and scheduling payments, go to the “Help” tab Netteller.

Please view a short demo to see the enhanced simplicity and convenience of upgraded Bill Pay. Contact FCN Bank at 800-575-3262 with any questions about your account

 

For questions please see your nearest FCN Bank Customer Service Representative! 800-575-3262 or services@fcnbank.com